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02-05-2025 01:21 AM
I have a requirement where I am supposed to inherit task table thereby using the available filed values. I am not sure how to proceed with the below,
1. Have to add few custom choices in the State field but I don't need the choices that we inherited from the task table .I shouldn't delete it affecting the parent task table as well. Adding these custom choices are okay but how do I disable the inherited choices without deleting them.
Need your assistance.
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02-05-2025 05:07 AM
Example: if you want to add new choices to state field and remove the task one then do this
1) configure choices for state field, right click on that field
2) then remove the existing ones which are in right side, move them to Available bucket
3) then add new choices from bottom 1 by 1 and Save
4) See the changes on form for that field and now it shows only those 3 choices which we added and not the ones from task
5) also create dictionary override for state field because OOB on task table the default value is 1
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 07:16 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 05:07 AM
Example: if you want to add new choices to state field and remove the task one then do this
1) configure choices for state field, right click on that field
2) then remove the existing ones which are in right side, move them to Available bucket
3) then add new choices from bottom 1 by 1 and Save
4) See the changes on form for that field and now it shows only those 3 choices which we added and not the ones from task
5) also create dictionary override for state field because OOB on task table the default value is 1
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 07:16 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 08:39 PM