There's no instances available to be requested for PDI.

[junyuan1]

When I requested PDI, there has no available instances, and I have to join the waitlist.
Because my team need PDI for demo, so I want to know how long will it be assigned new PDI and could you expedite or prioritize our allocation？ Thank you.

[Dr Atul G- LNG]

Hi @junyuan1 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

**please join waiting list***

[Tanushree Maiti]

Hi @junyuan1 

Many community members are facing the same issue.

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if your request is  already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.