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Unable to create application

Baibhab_Ranjan
Kilo Explorer

Hi,

I tried creating a custom application in PDI but it is showing as follows

"Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create templated object, details: This scope is already taken by another application"

I have tried couple of times with different application names, but it is still showing like this. Did anyone else faced this kind of issue?

1 REPLY 1

M Iftikhar
Giga Sage

Hey,
This error happens because the scope name is already taken by another app. ServiceNow doesn’t allow two apps with the same scope.

What you can try:

  • Go back and enter a unique scope name (like add numbers or your initials at the end).

  • Or, open Studio

MIftikhar_0-1759758994778.png

 Click on Create Application 

MIftikhar_1-1759759024642.png

then add Your application name or description

MIftikhar_2-1759759051498.png

Click on Create, then click on Continue in Advanced Studio.

MIftikhar_3-1759759114641.png

In this way, the system usually creates a unique scope/roles automatically.
I tried this and it worked fine.

Hope this helps!
Thanks & Regards,
Muhammad Iftikhar
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