why are PDIs so slow?

johnny_blt_atos
Giga Contributor

johnny_blt_atos_0-1779294785205.png

tried several browsers; same result...

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @johnny_blt_atos 

 

Since morning few users reported this issue and there is no final cause or solution. As PDI doesn't come with any support so we need to bear it.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Mega Patron

Hi @johnny_blt_atos 

 

Today Another community member posted the same.

But  from today's morning I am using PDI.  There is no issue there.

 

1. Just check your connection is fine ( Wifi/hotspot)

2. Just confirm have you checked with other connection instead of where you are getting slow PDI

3. Try with Incognito/Inprivate browser ( cache  free window)

4. If still exist, logout/login check, if still issue there

5. Restart your system and check

6. Confirm other than PDI , your other browser site is working fine.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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