why are PDIs so slow?

johnny_blt_atos
Giga Contributor

johnny_blt_atos_0-1779294785205.png

tried several browsers; same result...

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @johnny_blt_atos 

 

Since morning few users reported this issue and there is no final cause or solution. As PDI doesn't come with any support so we need to bear it.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Tera Patron

Hi @johnny_blt_atos 

 

Today Another community member posted the same.

But  from today's morning I am using PDI.  There is no issue there.

 

1. Just check your connection is fine ( Wifi/hotspot)

2. Just confirm have you checked with other connection instead of where you are getting slow PDI

3. Try with Incognito/Inprivate browser ( cache  free window)

4. If still exist, logout/login check, if still issue there

5. Restart your system and check

6. Confirm other than PDI , your other browser site is working fine.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

AndersBGS
Tera Patron

Hi @johnny_blt_atos 

 

Could the reason be what you're trying to do and not so much in relation to the instance

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

No; it behaves slow for anything I click on.
Whether it's just accessing the Favorites menu and waiting for bookmarks to populate or publishing 2 KB articles which should have taken me no more than 5 minutes, I wasted 30minutes today waiting for different pages to load.

This way of working is a complete disgrace and not respectful of a person's time on earth.