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Session Code: CCW0987

Presenter(s): Andrew, Lisa

Company(s): ServiceNow, ServiceNow

Abstract:

Take advantage of Virtual Agent to build a bot capable of helping guide ServiceNow developers find the right place to put their logic on the platform. At the end of this session you will have a working Virtual Agent that can be customized to your company's particular preferences on when to use which tools in the platform for any given problem. We will utilize flow designer, integrations, and decision tables.

URL: https://developer.servicenow.com/app.do#!/event/knowledge19/CCW0987