Session Code: CCW1294
Presenter(s): Jose, Charmaine, Nader
Company(s): Stave, Stave, Stave Apps
Abstract:
Virtual Agent is a conversational bot platform for providing user assistance through conversations within a messaging interface. Use Virtual Agent to build automated agents (bots) and design bot conversations that help your users quickly obtain information, make decisions, and perform common work tasks.
URL: https://developer.servicenow.com/app.do#!/event/knowledge19/CCW1294
