Harriet Frankli
ServiceNow Employee
ServiceNow Employee

 

Below you can see Portal Banner Widget.  In this example, it's displayed on the business portal. 

 

This widget is out of the box for the business portal and other CRM & Industry customer portals that leverage Configurable Portal Widgets.

 

When the administrator does a "Control and Right-Click", the instance options display. 

HarrietFrankli_0-1761084699803.png

Key things to consider when updating the Configure Widget Instance Options for this widget:

 

Instance Options Overview

Heading: Required title for the banner (default: "Home Page Banner").

  • Supports variables:
  • <user>: User's name
  • <title>: User's salutation
  • <part_of_day>: Time-based greeting

Description: Required subtitle (default: "This is home page description").

 

Background Image: Select or upload an image for the banner.

Text Colors:

Heading Text Color: Default is #FFFFFF (white).

Description Text Color: Default is #FFFFFF (white).

 

Alignment: Options are Left or Center (default: Center).

 

Show Search Bar: Option to enable search functionality.

 

Buttons: Options to display primary and secondary buttons with customizable labels and URLs (absolute or relative).

 

Behavior Fields

Condition Script: Script to control button visibility.

Widget Placeholder: Embed additional widgets from the Widgets table.

 

Related links:

Additional information in Documentation -  Configure Widget Instance Options

 

How to add widget on a portal page:

if widget doesn't already exist on the page, you can add using the documentation link below.

Documentation - Add to a portal page using the designer

 

Training:

Customer Portal and Configurable Portal Widget Foundation

Configurable Portal Widgets

 

Version history
Last update:
a week ago
Updated by:
Contributors