Harriet Frankli
ServiceNow Employee
ServiceNow Employee


Below you can see Portal Catalog Quick Links.  In this example, it's displayed on the business portal. 

 

This widget is out of the box for the business portal and other CRM & Industry customer portals that leverage Configurable Portal Widgets.

 

When the administrator does a "Control and Right-Click", the instance options display. 

HarrietFrankli_0-1761060139069.png

Key things to consider when updating the Configure Widget Instance Options for this widget:

 Instance Options Overview

  • Catalog Item Table: Default is the Item [sc_cat_item] table.

  • Display Catalog Items: Options include:

    • Manually select

    • Dynamic query (default)

  • Sort by: Field in the Service Catalog items for sorting.

  • Sort Order: Default is Z to A.

Presentation Fields

  • Title: Required; default is "Catalog Quick Links".

Behavior Fields

  • Show Carousel: Toggle between carousel and grid view.

  • Max Quicklinks to Display: Default is 10.

  • Card Display Style: Options include:

    • Thumbnail (default)

    • Icon on top

    • Icon on left

    • Simple text

    • Title only

  • Catalog Item Page: Default is the Service Catalog items [sc_cat_item] page

Related Links:

Additional information in Documentation -  Configure Widget Instance Options

 

How to add widget on a portal page:

if widget doesn't already exist on the page, you can add using the documentation link below.

Documentation - Add to a portal page using the designer

 

Getting Started with Configurable Portal Widgets

 

Version history
Last update:
a week ago
Updated by:
Contributors