Consumer Portal

[Harriet Frankli]

Overview:

Consumer grade portal for B2C CRM customers.  Use this portal after Australia Q1 instead of /csp portal.

Key persona:

Business Analyst or administrator configure the widgets

Customers interact with the widgets on Customer Portals

Business Value:

• Engage B2C customers with a portal designed for consumer use cases and navigation flow
• Leverage a  library of low code/no code Configurable Portal Widgets for faster time to value
• Reduce operational inefficiencies with seamless upgrades and updates that are configurations and not customizations

Links:

Documentation

[Jyo2]

@Harriet Frankli Are there OOB options to roll out Product Catalog on the  Consumer Portal , or would it need to be customized

[CedricW]

@Harriet Frankli , Hi, how can we activate it , please ? Business portal is available by defaut but consumer portal is not present. We are in Australia release. There is no mention on its activation in the documentation...