Harriet Frankli
ServiceNow Employee

Engagement Messenger allows organizations to embed ServiceNow CSM self-service on their website.  Organizations can choose to embed Web embeddables or Engagement Messenger.  For more details on each, please see below:

 

Get started with Web embeddables

 

Get started with:

Engagement Messenger

Engagement Messenger - Mobile 

 

 

Version history
Last update:
‎04-17-2026 10:05 AM
Updated by:
Contributors