Now on Now: 4 easy ways to keep your knowledge base relevant and up to date (new blog)

[Mary Hain]

A relevant, timely knowledge base is vital in today's self-service world. But knowledge base maintenance can be overwhelming. ServiceNow KM expert Jaime Honacker shares how to help customers find the answers they need when they need them and reduce the number of cases being opened. Read more in a new #NowOnNow blog. 

[Mary Hain]

As a note, the broken link to the blog is fixed. You can find the blog here:  https://blogs.servicenow.com/2022/how-keep-your-knowledge-base-relevant.html