24x7 and Hong Kong time zone not showing

[IamMarcoandNew]

Hi, may I ask why the 24x7 in Schedule field and Hong Kong timezone is not available when I create a new SLA Definition record? Could you please help me understand why it's missing?

[IamMarcoandNew]

[Ankur Bawiskar]

@IamMarcoandNew 

schedule field is reference field out of the box, why it's showing as drop down in your instance?

See if someone changed the dictionary type and disabled the choice for 24x7.

24x7 is not available out of the box as Schedule

Specific timezone can't be selected in Timezone source field

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