Adding a custom field to Zing search
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07-29-2025 06:27 AM
Hello everyone,
currently I'm trying to add our custom field u_kwp_transaction_number from the sn_customerservice_case table to the Zing search. For that case i created an application search source like described in this documentation. https://www.servicenow.com/docs/bundle/yokohama-mobile/page/administer/tablet-mobile-ui/task/sg-mobi...
The next step should then be (as said from a support ticket) to regenerate the text index. But in our list there is no entrance for sn_customerservice_case.
Am I missing something?
Also I could not find out where I could specify that the Search should check for that specific column.
Thanks in advance for your help!
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