All fields in the record are appearing as read-only after submission of the form.

[saketh poola]

After submitting the record producer, the Case record is successfully created. However, the issue is that all fields in the record are appearing as read-only. I’ve reviewed the ACLs, UI Policies, and Client Scripts, but haven’t been able to identify the root cause

[Ankur Bawiskar]

@saketh poola 

is this happening with admin as well?

If only with non-admin then did you check that user has access to Table.None WRITE ACL on that table?

Did you debug using access analyzer?

[Vancouver Release] Customers gain enhanced access visibility with ServiceNow Access Analyzer 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[saketh poola]

@Ankur Bawiskar - Thanks for your response.

is this happening with admin as well? YES

Acl's are working fine.

It is happening with only one record producer other (Record Producers) with same table doesn't have any issue.

[Ankur Bawiskar]

@saketh poola 

user is taken to record page after record producer submission?

which Case table is that? is that the base case table or table extending case table?

how is the behavior in native when you do table.LIST and open record?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[saketh poola]

@Ankur Bawiskar 

user is taken to record page after record producer submission? - No, User will open the records in workspaces or native UI.

which Case table is that? is that the base case table or table extending case table? - Extended table from base case table.

how is the behavior in native when you do table.LIST and open record? Every fields are Read Only.