Alternative to Business Stakeholder Role to open a simple (csm) request --- licence

BuriB
Tera Expert

Hi all, 

 

we have some simple requests wich link to a table and we are using Business Stakeholder role and the role is associated with a licences. Now we are looking for a role where the requester can raise a ticket without using a license with charge. Do you have an Idea? 

  • SN.external - does not work - the attributes from tables are not shown.
  • SN.requester? 

What is the right role for our case? 

 

Thank you

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