ATF - Inbound Action

[Community Alums]

Hi,

I have an existing inbound action. It will create an Request --> Request Item whenever instance will receive an email (Subject contains: Automated Test Framework test).

I wan to validate above mentioned scenario from ATF!!! Any suggestions to achieve this.

Regards,

Ganesh 

[Tudor · Accepted solution]

You could potentially do the following:

1. Add Server Test Step - Insert Record on "sys_email"

2. Add Server Test Step - Record Query on "sc_request" to identify whether the record was generated - set a larger Timeout to ensure the system has time to process the email

3. Add Server Test Step - Record Validate on identified record to see whether the data was populated

4. Repeat 2 and 3 for "sc_req_item"

Or try to reprocess an existing email using a combination between Form Test Steps(to reprocess an existing record on sys_email) and Server Test Steps to validate the whether the two new records were created and the data was passed forward as required.

[Community Alums]

Hello Thosu,

Its really a great Idea! Thanks for your suggestion.

Regards,

Ganesh