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Resolved! live list update, how to get the data that was updated?

Hello all,im using a list in csm workspace and we want to use the live list feature.we can see that an update to the list have happend because a number appears next to the refresh button above the list. is there any way i can see what have updated? w...

fredrik_ by Tera Expert
  • 338 Views
  • 1 replies
  • 0 helpfuls

Mandatory field in variable set impacting UI policy

I have a catalog item that contains several variables and two mandatory variable sets. I have a UI Policy for the catalog item that hides these variable sets on the form unless option 2 condition is met on one of the variables. If option 2 is selecte...

riskay123 by Mega Guru
  • 2147 Views
  • 9 replies
  • 0 helpfuls

Resolved! increment the filename for screenshot/image

We need to increment the filename for the screenshot/image attached in HTML type fieldCurrently all the screenshot/image are showing in same filename pastedimage.pngIs there any setup we can do to increment like psatedimage.png, pastedimage(1).png, p...

CSM Dashboard gives "Method invocation failure for"

When trying to run Dashboard reports inside CSM Workspace, I get the following error message and it will not display the report. "Method invocation failure for: com.glide.ui.list.graphql.listLayout.ListLayout::getAllColumns" This happens with my ID o...

Kumar122 by Tera Contributor
  • 998 Views
  • 6 replies
  • 0 helpfuls

Resolved! Visibility of HR cases based on region

Agents for USA and Canada canonly be able to see cases raised in NA. They will also not be able to see cases raised in other regions.To fulfill this criteria, can I use Query BR or ACL is only way to do it with full proof security? 

Apaul by Tera Contributor
  • 320 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to write business roles based on fields between associated tables?

I have the following business roles. var groupName = "G2U%";            var typeName = "Organization";            var f = 1;              //現在のキャラクタの下にあるすべてのuserを取得して、に戻ります                         var userGroup = new GlideRecord("sys_user_grmember");...

shiz_0-1752026387328.png shiz_1-1752026417750.png
shiz by Tera Contributor
  • 1075 Views
  • 10 replies
  • 1 helpfuls