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‎07-26-2023 10:02 PM
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‎07-26-2023 10:07 PM
Why to show the UI page?
Why not create child case and copy the field values and attachments and redirect to that child case so that user can add new attachment?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-26-2023 10:22 PM
Thank You for your Reply
We tried to copy attachments and description from parent case to child case, when we land on new child case attachments are not visible on the form but when we click on attachment icon there we are able to see the attachments, After saving the Child Record we are able to see the attachments. But Client need to see the copied attachments on the form before saving the record. Is it possible through UI page?
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‎07-26-2023 10:43 PM
you need to debug this part
when we land on new child case attachments are not visible on the form but when we click on attachment icon there we are able to see the attachments
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader