AWA Tab View Ticket No instead of Short Description

[gsh1]

Hi all,

In agent workspace by default short description is shown in tab for a case, can we display ticket number instead of Short description just like case task. Refer screen shot

[Mark Manders · Accepted solution]

OOB it shows the number. Can you check on the display value of the case table? Has that been changed to short description? 

[gsh1]

 Thanks, Yes it worked.

Not sure when Short description's  display was checked.