Hello community,
I'm facing an issue after upgrading to Tokyo version.
In the Agent Workspace, when I click Compose Email, I can not see the Response Template on the right side, which was should be there when I was in Rome version. It says "No Table Configuration - Please specify the Table Configuration". How can I handle this one?
Thanks in advance!
Hi @Thuy Thao
Please navigate to All > Contextual Search > Table Configuration
Create a new record for your respective table
Table : {select table for which you have created your response template}
UI Type : Workspace
Search Context : Response Templates (Email)
Hope this will help.
Thank you,
-Kainat
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