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‎06-23-2022 12:39 AM
Hi everyone,
I can't find the case (sn_customerservice_case) table in the Process Automation Designer. I changed the application to globan, to customer service and to guided decision experience. How can I select the case table as trigger?
Thanks for help.
Solved! Go to Solution.
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‎06-27-2022 02:31 AM
I fixed it by my self. I have uninstalled Case Playbook for Product Support and then reinstalled the Playbooks for Customer Service Management.
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‎06-27-2022 02:31 AM
I fixed it by my self. I have uninstalled Case Playbook for Product Support and then reinstalled the Playbooks for Customer Service Management.