Can we restrict a role to navigate to Portal URL?

[gazalagrawa]

Hi All,

I have an agent role where the requirement is to restrict this role to stop navigating to Customer Service Portal through URL. In the app navigator the module is not available. The ask is this agent can only access workspace but not portal. Is this possible?

[RaghavSh]

So only single page of portal like homepage or any other portal page as well?

[gazalagrawa]

Restriction is on entire Portal. Even if user is trying to navigate to url instanceurl/sp it should show 404 not found or not authorised kind of message.

[RaghavSh]

@gazalagrawa There are multiple ways to do this:

1. If you want to to show 404, deactivate the portal from (sp_portal) table but it will not be accessible to anyone then.

2. If you want to just restrict it for /sp homepge only, the create a new widget and add that to homepage and do the redirection using below code.

// Server script of widget:

if(gs.getUser().hasRole('add your role name')){
data.redirect=true;
}

// Client script of widget:

if(c.data.redirect)
window.location.href = 'URL'; // add your url here

3. If you want to restrict all pages of portal and redirect it to some workspace, @Ankur Bawiskar has already mentioned a UI script in his answer.

4. I dn't think adding user criteria to individual portal pages is a good option as that will be a lot of work for you.

Please mark the answer correct/helpful accordingly.

[kaushal_snow]

@gazalagrawa , 

You can do it by configuring user criteria and applying them to the portal pages...

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