Hi @Jyo2 — your instinct is right: Business Structure is for the legal entity type (the C corp / LLC / partnership choices), so a government agency doesn't belong there. Industry is the closer fit, since it classifies the account by sector.
A few ways to approach it, depending on what you're trying to do:
- Just tagging the account's sector? Industry is the field for it. The choice list is configurable, so if there's no Government / Public Administration value out of the box, adding one is the standard, supported approach. (For setting up accounts and contacts generally, see Configure CSM foundation data).
- Modeling the agency and its offices (common in B2B2C)? That's what Service Model Foundation is for — a government agency with multiple office locations maps cleanly to a service organization with business locations, and Business Location 360 gives agents a 360° view of each location.
- Building a full public-sector solution? That's the Public Sector Digital Services vertical, purpose-built for government and constituent scenarios.
I think there isn't a dedicated out-of-the-box "public sector" flag on the account, so it really comes down to intent — a simple sector tag (Industry), operational modeling of the agency and its locations (Service Model Foundation), or a full vertical solution (Public Sector Digital Services).
