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07-02-2018 06:13 AM
Hi Community,
Can you please help me with below:
I want to change the Preview Icon, so it doesn't open when you hover over it. I prefer it to open when clicking on it. I noticed that this is the case in my ServiceNow Demo instance. There it shows as an 'i' mark and in my instance, it shows as an eye.
Thank you in advance
This is NOT what I want..
This is what I want..
Solved! Go to Solution.
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Field Service Management
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07-03-2018 05:49 AM
We were able to resolve this by modifying the glide.ui.clickthrough.popup system property. Please see below:
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07-03-2018 05:49 AM

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07-03-2018 05:52 AM
Wow! That's interesting. I never saw any value other than true or false in the Value field. That's a new one on me. I may have to play around with that on the show today.
Thanks for sharing!
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07-03-2018 07:07 AM
I was surprised too. You're welcome.

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07-04-2018 07:33 AM
Interestingly enough, I tried reversing it on my Kingston Patch 6 instance to
true=eye,false=i
but I never saw the eye icon. I'm still with the "i".
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07-04-2018 08:50 AM