Change Preview Icon

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fibssy
Tera Guru

‎07-02-2018 06:13 AM

Hi Community, 

Can you please help me with below:

I want to change the Preview Icon, so it doesn't open when you hover over it. I prefer it to open when clicking on it. I noticed that this is the case in my ServiceNow Demo instance. There it shows as an 'i' mark and in my instance, it shows as an eye.

Thank you in advance

 

This is NOT what I want..

find_real_file.png

 

This is what I want..

find_real_file.png

 

 

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fibssy
Tera Guru
In response to Chuck Tomasi

‎07-03-2018 05:49 AM

We were able to resolve this by modifying the glide.ui.clickthrough.popup system property. Please see below:

 

find_real_file.png

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Chuck Tomasi
Tera Patron

‎07-04-2018 07:18 AM

For what it's worth, I heard another customer had this issue. It seems to have appeared with Kingston Patch 6. Support indicated it would be fixed in Patch 7.