Clear Assigned to value on change of Assignment Group

[lucky6]

Hi,

After changing of Assignment Group" , Assigned to field should be clear. How can i achieve this with below scriptings.

1.Client Script

2.Business Rule

 I tried Onchnage Client script but it is not working

[lucky6]

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}

g_form.setValue('assigned_to', '');

}

[uma7]

You can use g_form.clearValue("assigned_to");

[p_espinar]

If you make the assigned_to field dependen of assignment group, if you change the group and the assigned-to is not in that groups it is automatically cleared. No need of scripts, BR, and so on.

Un saludo,
Pablo Espinar
Consultant at Econocom Spain

Please mark this response correct if I've answered your question. Thanks! 

[Sudhanshu Talw1]

//Check this

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

          return;

    }

else{

g_form.setValue("assigned_to","");

}

Thanks

Sudhanshu

[Mark Roethof]

Hi there,

Did this solve your question? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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