Configurable Workspace not closing the previous opened tab once the workspace is reopened

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Jaswinder Kaur
Tera Contributor

‎01-12-2024 01:18 AM

Hi All,

 

We have recently migrated our Agent workspace to configurable workspace. I have a requirement that whenever we close our configurable workspace window and reopen the workspace in a new session it should not show the previous opened tab.

 

How to do that configuration in configurable workspace? 

 

Thanks,

Jaswinder Kaur

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Clara Lemos
Mega Sage
Mega Sage

‎01-14-2024 12:40 AM

Hi @Jaswinder Kaur ,

 

All you need to do is change the value of a property ! 

For that, you can navigate to the System Properties (sys_properties.list)

Search for : glide.ui.restore.previous.session.tabs

And set the value to false 

 

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers

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Vivi Brasil
Kilo Sage
In response to Jan Skramlik_

‎08-20-2024 02:45 PM

Hi @Jan Skramlik_ , thank you for sharing you are facing the issue after Washington DC release upgrade. We are having the same issue here, after the upgrade from Vancouver to Washington, the Property "glide.ui.restore.previous.session.tabs" seems to not take effects anymore.

 

If we have some update from the Support, I will update this thread here. And if you receive some update, if you could also share it here.

 

Thank you!

Vivi

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jayprx
Tera Contributor

‎08-20-2024 09:39 AM

same it is not working in washington release

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JSchmauch
Tera Expert

‎10-07-2024 08:43 AM

Same issue with us - Washington DC.

How can we get ServiceNow to consider this as a bug to be fixed in an upcoming patch/release?

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