Configuring Guided Decisions for HR Workspace

[preethigovi]

Hi Team,

I wanted to know the  needed plugin for Guided decision tree for HR workspace. I have installed sn_ga_exp and wanted to know how its triggered and the functionality.

Because for us, its showing recommendations related to CSM

[NityaB161013953]

Hi @preethigovi ,

Role required: sn_hr_core.admin or sn_hr_core.case_writer

You should read the following article for more clarity. 
https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/human-resourc...

If you find my answer useful please accept it as solution and mark it helpful.