CSM FSM

[Andleeb]

Where do I study CSM FSM , theory and implementation also ?

[Ankur Bawiskar · Accepted solution]

@Andleeb 

best to enroll in FSM Implementation Course on now learning.

That course has hands-on lab exercises and you should be able to start implementing with that one.

Field Service Management (FSM) Implementation On Demand 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[GlideFather · Accepted solution]

Hi @Andleeb,

I recommend you this learning path for FSM:

Field Service Management (FSM) Implementer

It will list you all necessary to learn it.

Let me know how it goes and good luck to the FSM Module.

[Ankur Bawiskar · Accepted solution]

@Andleeb 

best to enroll in FSM Implementation Course on now learning.

That course has hands-on lab exercises and you should be able to start implementing with that one.

Field Service Management (FSM) Implementation On Demand 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[GlideFather · Accepted solution]

Hi @Andleeb,

I recommend you this learning path for FSM:

Field Service Management (FSM) Implementer

It will list you all necessary to learn it.

Let me know how it goes and good luck to the FSM Module.

[prerna_sh · Accepted solution]

Hi @Andleeb 

Recommended now learning course is:

Customer Service Management (CSM) Essentials On Demand - Xanadu - ServiceNow University

You can go through this as well for better understanding:

Video Short: CSM+FSM Install Base Maintenance

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna