Decision Trees access to Level agents in helpdesk

TrilokC
Kilo Contributor

Hello, 

 

I have created a decision tree (Guided Decisions>Decision Trees)  to help our service desk team CSM Module. So I am trying to ask the agents the follow the Decision trees for the troubleshooting. 

 

I have build the decision tree but no idea how to make visible for everyone who do not have admin access or the other Level agents for help desk. Please help me with that. 

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