Discount Approval in SOM Quote Management
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a month ago
Hello everyone,
I am currently trying to setup an approval flow for the quote management. I would like to use the OOTB button "Submit for Approval".
I thought it could be with the Quote Task object? Anyone any suggestions how to set it up.
The logic I was thinking of:
Setting discount percentages
<5% = Auto-approved
5%>x<10% = Sales Manager to approve
15%> = Sales Manager to approve
I would appreciate any tips! Thank you!
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Customer Service Management
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a month ago
I guess if I want to change the behavior, I need to change the UI Action. How about changing the status of the Quote to "Pending Approval" when clicking on the "Submit for Approval" button and then triggering a flow to decide whether it gets auto-approved or directed to respective managers?
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4 weeks ago
Were you able to make it work? We noticed that changing anything on this OOTB UI action does not reflect on the Quote. Are you facing the same issue?