Dynamic Reports and Dashboard
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‎07-07-2022 07:52 AM
Good Day.
I need to update the report dynamically based on the caller and schedule a report to be sent to each caller yearly which is in the dashboard. I put a condition in the report filter and but it is effecting the dashboard too. I want to see all the data on the dashboard.
Any help would be appreciated.
Priya R.
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Customer Service Management
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‎07-07-2022 07:54 AM
Hi Priya,
What type of report is it? (example bar chart, or a number score)
Thanks,
Shiva.
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‎07-07-2022 07:56 AM
Hello Shiva,
It is a list report based on incident table.
Thank you.
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‎07-07-2022 08:04 AM
please go through https://community.servicenow.com/community?id=community_article&sys_id=683bfef0dbeb9fc0fff8a345ca961...
This helped me.
Thanks.

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‎07-07-2022 08:25 AM
Hi Priya,
Check this link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746219
Mark Correct or helpful if it helps.
Thanks,
Yousaf
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