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01-21-2025 02:21 AM
Hi all
In Employee Center PRO portal I can configure ec_pro_dashboard or ec_pro_home as Homepages. What is the difference?
I can see different widgets but I need to understand when to use one or the other
Regards
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01-21-2025 02:54 AM
If you add the suffix to your instance, you can see the differences
esc?id=ec_pro_dashboard
esc?id=ec_pro_home
ec_pro_home is the latest and recommended version of the homepage to use. You will see it as default in an OOTB Employee Center.
If starting Employee Center now, or you are new to it, you would use ec_pro_home.
_Dashboard still exists for customers who started with that (so not having to do a migration) but ec_pro_home is the latest iteration. As you note some additional widgets considered as Default but considering widget design is a component of any ESC where customers may decide to remove or add its no huge deal in terms of the widget differences.

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01-21-2025 02:54 AM
If you add the suffix to your instance, you can see the differences
esc?id=ec_pro_dashboard
esc?id=ec_pro_home
ec_pro_home is the latest and recommended version of the homepage to use. You will see it as default in an OOTB Employee Center.
If starting Employee Center now, or you are new to it, you would use ec_pro_home.
_Dashboard still exists for customers who started with that (so not having to do a migration) but ec_pro_home is the latest iteration. As you note some additional widgets considered as Default but considering widget design is a component of any ESC where customers may decide to remove or add its no huge deal in terms of the widget differences.
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01-28-2025 10:54 PM - edited 01-28-2025 10:58 PM
Hi, Is there any official document or release note which contains your comments? And Is there any roadmap or plan to deprecate ec_pro_dashboard or stop updating the page?
I might miss to see them. I didn't know new portal page was released and I am still the old _dashboard version.

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01-30-2025 02:48 AM
Latest product documentation on EC Pro homepage
https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/employee-cent...
If you change the version back to Utah you can see reference to ec_pro_home specifically.
No plans to depreciate ec_pro_dashboard right now as I mentioned its in place with a range of customers who went to Employee Center early.
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01-21-2025 03:01 AM
Used for role-based dashboards with actionable insights and metrics and Best for users who need to track performance or manage dynamic data-driven widgets.Used as a general landing page with static or personalized content.Best for general navigation, announcements, and providing quick access to key services.
Use ec_pro_dashboard for data and analytics; use ec_pro_home for navigation and user engagement.