Email to case - Create Cases from the emails that are coming into inbox(outlook)

Balaji Munusamy
Tera Contributor

Hi @Ankur Bawiskar @Sandeep Dutta @ Jabbar Nurbash  @Tony Chatfield1

 

I have email inbox xyz@servicenow.com in outlook. I want to create Cases from the emails that are coming into this  inbox.

How to configure outlook email to forward incoming emails to ServiceNow?

 

Please assist me on this.

 

Thanks,

Balaji

 

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