Email to case - Create Cases from the emails that are coming into inbox(outlook)
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08-17-2023 05:53 AM
Hi @Ankur Bawiskar @Sandeep Dutta @ Jabbar Nurbash @Tony Chatfield1
I have email inbox xyz@servicenow.com in outlook. I want to create Cases from the emails that are coming into this inbox.
How to configure outlook email to forward incoming emails to ServiceNow?
Please assist me on this.
Thanks,
Balaji
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