Field Service management How to add Assignment group for Work order Task

Research
Tera Guru

‎11-05-2023 05:56 AM

Hi All 

 

I am unable to fill and enable the Assignment group  for FSM Work order task

Can any one guide me how to create and enable the group 
I already created 

The group which I created is not loading in Assignment group 

Research_0-1699192441407.png

 

under sys_group 

Research_1-1699192550310.png

 

I am missing some logic please help me the FSM work order task assignment group.

 

 

Thanks.

 

 

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Clara Lemos
Mega Sage
Mega Sage

‎11-05-2023 10:12 AM

Hi @Research ,

 

Check the comments on this post : Work order assignment group not able to select - ServiceNow Community

 

I think they will help 🙂 

 

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers

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