Formatter
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03-24-2025 04:14 AM
Hi Team,
Can we call formatter on case form and make it mandatory as per assignment group changes?
Thanks & Regards,
Reena
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03-24-2025 04:16 AM
Please elaborate.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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03-24-2025 04:29 AM
Hi Mark,
My requirement is to bring Esign capability on case form, that I succesfully brought on case form through a formatter. Now I am stuck with how to make that formatter manadatory?
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03-24-2025 04:31 AM
As a workaround I have done like this:-
Under section I put that formatter and created a field to make that section mandatory.
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03-24-2025 05:06 AM
This workaround looks good. you can use this.
Another workaround I already shared below using business rule.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader