How does a dynamic recipient list work?

gbuckalew
Kilo Contributor

To all,

I am looking for a method to set up a recipient list based upon a Company Subscription to a Service Offering.  My thinking was that I could do this dynamically.  I have added a dependent group within the Service Offering fo the Customer. 

Therefore, I was thinking this would work.  Any companies that subscribe to the business service (service offering) of DNS would produce a recipient list based upon the Group that I have assigned to that Service Offering.

However, this always shows blank results.

 

Thanks,

Greg

find_real_file.png

 

3 REPLIES 3

Prateek kumar
Mega Sage

Did you click on Refresh Recipient list UI action and checked??


Please mark my response as correct and helpful if it helped solved your question.
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Hi Prateek,

 

Thanks for your response.  Yes, I hit the refresh list and did not get any additions to my recipient list.

 

Regards.

Greg

I tried this and it works for me.

Things to check

1. Condition is evaluating to true

2. User field has recipients.

find_real_file.png


Please mark my response as correct and helpful if it helped solved your question.
-Thanks