How to add a common logo from email sent using Email Client from any case

[Community Alums]

HI Team,

We have a requirement wherein we want to have a logo set each time an email is sent using Email Client ServiceNow from Case record by clicking on 3 dots beside follow button .

Logo to be set in the Body of the email

[Mark Manders · Accepted solution]

You can find the config in the sys_email_client_config. Also don't forget to update the quick messages (sys_email_canned_message) if you are using those.

[Community Alums]

@Mark Manders Can you tell where to add the Image/logo for outgoing mails in sys_email_client_config