How to add more details on related search results?

THOUSIF S N1
Tera Contributor

‎07-02-2023 06:21 AM

I want to show More details on related search results on incident form?

For example i want to show details of Configuration item of a Knowledge article on related search results

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3 REPLIES 3

Community Alums
Not applicable

‎07-02-2023 06:31 AM

Hi @THOUSIF S N1 ,

  1. Navigate to All > Contextual Search > Table Configuration.
  2. Edit the table configuration record for which you want to add multiple search fields.
  3. In the Search fields related list, click New.
  4. On the form, fill in the fields.
     
  5. Click Submit.
    The new search field appears in the table configuration record's Search Fields related list.

Note: Use the Default column to set one search field as the default search field.

 

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THOUSIF S N1
Tera Contributor

‎07-02-2023 06:42 AM

Thanks for your response,

But it didnt work for me.

THOUSIFSN1_0-1688305250811.png

so Here when i search it shows some results with details of article now in this result details i want to add Configuration item name

THOUSIFSN1_1-1688305316246.png

 

 

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Community Alums
Not applicable
In response to THOUSIF S N1

‎07-02-2023 06:47 AM

Hi @THOUSIF S N1 ,

OOTB the one which i shared is the limit.

 

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