How to change the login method from user name to e-mail address in the Business Portal
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‎04-10-2025 10:08 PM
How can I change the login method in the Business Portal so that customers log in with their User Name (e.g. fist_name.last_name) in the Portal, but key in their email address?
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‎04-13-2025 04:48 PM
I'll check whether I can change the value of ID field to an email because I don't want the customer to use the name(first/last name) when the customer login.
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‎04-13-2025 08:21 PM
Sure please check
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader