How to Configure auto-refresh for a list

[sriram 1]

Can someone help me on where we can configure auto-refresh for a list

The requirement is whenever someone creates a new case, it should automatically appear in the list view without manually refreshing the screen.

Thanks in Advance

[GTSPerformance]

This sounds like a known issue (PRB1919567) that occurred with the Yokohama upgrade from the "List Bundle SNC" page introduced starting with SOW ITSM v6.1 (sn_sow_itsm_cont). A fix is currently planned for v8.2 of the sn_sow_itsm_cont application. If this is your issue Support may be able to provide a workaround or you can wait until v8.2 is available. v8.1 is the current most recent version.