How to configure Incident list view Pop up Information fields in service operations workspace page

[Research]

Hi Team,

I want to add custom field affected user into incident List view pop up service operations workspace View
Please guide me steps 

Thanks

[Mathias Vandend]

What if you update sys_popup view?

[Research]

Hi @Mathias Vandend 
No Luck!
Thanks

[Ankur Bawiskar]

@Research 

did you check 1 by 1 which form view is having the same sections and field?

It should be from those views

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@Research 

the view which gets rendered on the i icon is Workspace. modify that and see if that works

Native view with Workspace view

Same section and fields shown in popup

If my response helped please mark it correct and close the thread so that it benefits future readers.