How to configure the Inactivity notification for problem record

Research
Tera Guru

How to configure the Inactivity notification for problem record

I have created Inactivity event
and Notification on problem 
under who will receive - Assignment group of problem is working expected
I also want to send the same notification to the associated problem task analysts 

Thanks 

5 REPLIES 5

Research
Tera Guru

Hi   @VIJAY YACHAM1  Thanks for you respose
I dont find any "NEW"  

New to add a new recipient type.

  • Type: Script
    Can you guide please

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