How to enable . configure Cancel button in new problem form

[Research]

Hi
I want to enable the Cancel button in problem form when state is "new"

Cancel button is visible when state is Access and RCA, Resolved 

Similar I want the button in new state

any suggestion help me

Thanks

[Shivalika · Accepted solution]

Hello @Research 

Just append this in the beginning - 

current.state == '101' || (.......your existing conditions....) 

This will.make it shownup in new state as well. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Shivalika · Accepted solution]

Hello @Research 

Just append this in the beginning - 

current.state == '101' || (.......your existing conditions....) 

This will.make it shownup in new state as well. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Ankur Bawiskar · Accepted solution]

@Research 

ensure you update the existing condition and add yours with OR condition

Also ensure you allow the state transition for this as mentioned by @Shivalika 

Remember you might have to update the Form action for workspace

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Research]

Thanks
okay but
there is error

[Shivalika]

Hello @Research 

That is not an error because of the UI Action, its because you are doing invalid state transition in the change request. It will not allow you to jump from closed to new or vice versa because some fields are filled - which shouldn't be filled. 

Create a new change request and test this out - this will work. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Research]

Still No luck- I also tried in PDI 

Same error 
For probem