How to make a caller VIP in ServiceNow

[pk16514]

Anyone Please help

[Harish Bainsla]

Hi follow bellow step

1. as caller is refrence from user table so you have to open user record > go to configure form layout > select vip field from bucket and mark it check

[pk16514]

I figured it out. Ignore the Post. Thank You.

[Harish Bainsla · Accepted solution]

if my answer help you please mark helpful and accept solution