How to make a Glide Ajax call in Workspace Client Script ?

[KelvinY2025]

function onClick(g_form) {

    g_modal.confirm("Confirm", "Are you sure ?", function(response) {

        doSubmit();

    }, {

        cancelTitle: "Cancel",

        confirmTitle: 'Confirm'

    });

    function doSubmit() {

        console.log("doSubmit");  <= can console log 

        var ga = new GlideAjax('uiBuilderAction');

        ga.addParam('sysparm_name', 'cancelIncidentIncident');

        ga.addParam('sysparm_id', g_form.getUniqueValue());

        ga.getXMLAnswer(function(response) {

            if (response) {

                var result = response;

                if (result != 'success') {

                    g_form.addErrorMessage('Error: ' + result);

                } else {

                    g_form.save();

                }

            } else {

                g_form.addErrorMessage('No response from server or invalid response.');

            }

        });

    }

}

Error meg:  
POST https://dev306480.service-now.com/xmlhttp.do 404 (Not Found)
Unhandled exception in GlideAjax. undefined

[Ankur Bawiskar]

@KelvinY2025 

You should check these things

1) script include is client callable and is Made Accessible to All Application Scopes

2) you are calling the correct script include with complete API name

3) UI action and script include are in same scope

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[KelvinY2025]

1. is made for All application scopes

2. Client called is right in classes page, is SOW page fail, ChatGPT told SOW no support 

GlideAjax;

3. UI action and Script Include are in same scope；
this is a way to resolve

https://www.youtube.com/watch?v=0h_hLdbn5dQ

but i had't to resolved

[Ankur Bawiskar]

@KelvinY2025 

your script include is not accessible from all scopes.

please change that and then check

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[KelvinY2025]

your script include is not accessible from all scopes.

please change that and then check     ??

Why do you say that? Can you teach me specifically how to make it accessible to all areas?