How to revert back the OOTB problem task type RCA/General

Research
Tera Guru

‎04-02-2025 08:38 AM

Hi 
I am facing issue 
I made changes for problem task in form design removed some sections and added 
Now i dont need custom section I want to keep OOTB as it 
after reverting/rolling back 
everything is okay in Classic Ui/ Backend Ui

But after creating problem task In Sow (Service Operation Workspace)

Research_0-1743608157803.png

 


The Task type general - Analysis information is displayed it should not show when the problem task type is general

Research_1-1743608254310.png

 


Please help me



Thanks 

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Shivalika
Mega Sage

‎04-02-2025 08:13 PM

Hello @Research 

 

You will need to make changes in "Details Record" Record in UI Builder for SOW. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

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