How to show certain section in a form post save of record.

sreeshsurendran · ‎02-25-2025

The requirement is to show certain section in a form post save of record ServiceNow. Not sure how this can be done, I tried via onLoad Client script but seems this is the wrong approach.

Any help would be greateful.

Thanks,

Sreesh

Ankur Bawiskar · ‎02-25-2025

@sreeshsurendran

you can check if record is new and if not then show the section using this syntax

function onLoad() {
	// hide it
    g_form.setSectionDisplay('section_name', false);
    if (!g_form.isNewRecord()) {
		// show it if it's an existing record
        g_form.setSectionDisplay('section_name', true);
    }
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

sreeshsurendran · ‎02-25-2025

Thanks @Ankur Bawiskar - it worked. Accepted your solution 😄

Thanks,

Sreesh

Ankur Bawiskar · ‎02-25-2025

@sreeshsurendran

Glad to know.

Would you mind closing your earlier questions by marking appropriate response as correct?

Members have invested their time and efforts in helping you.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader