CSM Transaction License Model - portal visit/virtual agent/assist limitations
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‎02-25-2025 12:06 AM
Does anyone know about the following limits for the CSM Transaction model?
# of Portal visit
# of Virtual agent conversation
# of Now Assists
BTW, we have proposed the CSM Professional & CSM Professional Plus as transaction model (25,000 Transactions) to the customer.
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‎02-25-2025 02:43 AM
You are a ServiceNow Employee. Why are you asking questions about limitations on the Community? Any question about licensing, what is and isn't included is always referred to the sales rep of the person asking the question, because ServiceNow makes it impossible to answer these questions. And now even from within the company the question is asked here?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎02-25-2025 03:04 AM
Sorry but I mistaken. please ignore this.