Hi,
When emails are sent directly from an opened case, we have ensured that the sent emails can be seen directly in the activity stream of a case.
However the emails can not be seen on the activity stream of the request on the Employee Center?
How can we ensure the emails are shown on the activity stream of the request in the Employee Center?
It shows in the csm/FSM Workspace and in the backend, but unsure why it is not showing in the Employee Center.
